Returns & Refunds

30-day returns

Contact us within 30 days of delivery to request a return. For a standard return, the item must be unused and in its original packaging. Sale items follow the same return rules, and we do not charge a restocking fee.

Start a return

Before sending an item back, email sales@toolandbolt.com with your order number and the reason for the return. We will provide return instructions. Send approved returns to 7411 114th Avenue, Suite 301, Largo, FL 33773, United States.

Standard return costs and refunds

For a standard return, you pay the cost of shipping the item back. We refund the product price; any original shipping charge paid on the order is not refunded.

After we receive and inspect the return, we will let you know whether it is approved. We initiate an approved refund to the original payment method within 5 business days. Your bank or payment provider may take additional time to post the credit.

Damaged or incorrect items

If an item arrives damaged or is not what you ordered, email sales@toolandbolt.com with your order number and details before sending it back. ToolAndBolt covers the return shipping cost. If you choose a refund, we refund the product price and any original shipping charge you paid, to the original payment method.